Take a quiz using LockDown Browser in Pearson MyLab | Digital Learning Office

Quizzes/exams on the Pearson MyLab site require a different version of Respondus LockDown Browser, which can be downloaded from the link in the quiz on Pearson MyLab, or by clicking the download link below. (Note: Pearson LockDown Browser cannot be used on an iPad. It only works on a computer with Windows or Mac OS. The iPad app is also not compatible with a Pearson MyLab exam.)

Download Respondus LockDown Browser OEM (for Pearson only)

After downloading the file, follow the wizard to install it. After that, follow the steps below to take the quiz using Pearson LockDown Browser. Note that you will start from a classic browser.

Step 1: Log in to Pearson MyLab in a standard browser (e.g. Firefox or Chrome) and navigate to the quiz/exam. You will be redirected to the quiz page, where you can start the quiz. If you have not downloaded and installed the Pearson LockDown Browser, you will need to do so in this step. Click the link on this page to download the installation.

[Figure 1] Screenshot of a quiz on Pearson MyLab, where there is a download link to Pearson Lockdown Browser.


2nd step: Click on Start trial. A message appears at the top of the screen asking you to choose an app for the quiz link. Click on Choose the app Continue.

Screenshot of a pop-up message asking to choose an app
[Figure 2] Screenshot of a pop-up message asking to choose an app.


Step 3: After that, another message appears. Make sure Locked Browser ORM is selected/highlighted, then click Open link.

Screenshot of a popup message asking to choose an app on the screen to open the link.
[Figure 3] Screenshot of a popup message asking to choose an app on the screen to open the link


Step 4: At this point, you will see a message asking if you want to allow LockDown Browser OEM to make changes to your device. Say “Yes” and carry on. If you have any screenshot apps or chat apps open, you’ll see pop-ups reminding you to close those apps.


Step 5: After that, LockDown Browser will launch. Follow the on-screen prompts to complete the steps, including accepting the terms of service, tips and advice, verifying the webcam, showing ID, verifying the environment, etc Note that if you have Windows Defender Firewall on your computer, you will need to To allow LockDown Browser OEM to access networks. Once all the steps are completed, you can Start Exam.


Step 6: After submitting the review, you will see the message saying “Your webcam recording is complete!” Select the option for your test experience, and Tp submit. You have completed the exam. You can close the LockDown browser.

If you are having trouble taking your Respondus exam in MyLab, please refer to the following student support resources:

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