How to print remotely with Splashtop

Remote desktop tools have made working outside the office much more convenient. They have also made life easier for the students by providing easy access to the lab. Splashtop is one such remote desktop solution.

It comes with extensive functionality and is easy to connect to virtually any platform. If you are using Splashtop premium packages, you can also access the remote printing feature.

It’s a handy option to have, especially if you don’t want to store sensitive documents in cloud storage. In this article, we’ll tell you everything you need to know about remote printing with Splashtop.

How to print remotely in Splashtop

Imagine coming home from work when your coworker calls to tell them that they urgently need a document. The file is stored securely on your work computer, and there is no way for you to return to the office now.

If Splashtop is installed on your work computer, this minor problem should not turn into a crisis. However, it can be a little intimidating if you’ve never used remote access software before. Fortunately, Splashtop has an incredibly user-friendly interface.


Remote printing is undoubtedly convenient and often a lifesaver, but it’s not the standard feature for all Splashtop plans. For now, remote printing is available for:

  • Splashtop Enterprise
  • Splashtop business access maps
  • Splashtop Remote Assistance (Plus and Premium plan)
  • Splashtop SOS +

In addition, you can only print documents remotely if you have a desktop or laptop computer with the following operating systems:

  • Windows 7 or higher
  • MacOS X 10.7 or higher

Also, keep in mind that you can only use the remote printing feature if a remote session is currently active. If not, the print feature will not appear on your Splashtop dashboard.

Finally, to use Splashtop, you will need to download it from two different locations. First, you will need to install Splashtop Streamer on the computer you will be logged into. Second, you will need to download the Splashtop Business app from the remote computer.

Printing from Windows to Windows and Mac to Mac

The steps below describe the remote printing process from Windows to Windows and Mac to Mac. Using Splashtop between devices with the same operating system is a simpler process. Here is what you need to do:

  1. Open Splashtop Streamer on your computer.
  2. Start a remote session.
  3. On the remote device, open the application you normally use for printing.
  4. Select “Splashtop PDF Remote Printer” from the dialog box and click “Print.”
  5. Within seconds, the print window will appear on your Splashtop Business App.
  6. Select the local printer and press “Print” again.

However, if you are using Windows 7, you will need to install additional printer drivers. All you need to do is go to the Splashtop Streamer and select the “Install Printer Driver” option.

Printing from remote Windows to your local Mac computer

But what if you’re using a Mac computer at home and the computer you’re using remotely is running Windows? This is a small problem that can be easily fixed by installing the correct player.

You need to install an XPS drive on your local Mac to enable the print function from Windows. Here is what you need to do:

  1. On your Mac computer, click on the “App Store” option.
  2. Look for any XPS drive and when you find it click “Get”.
  3. Install the player on your Mac computer.

Once you’re done, all you need to do is make a new remote connection to the Windows computer and print your files.

Printing from a remote Mac to your local Windows computer

If you face the opposite situation and try to access a Mac device from your local Windows computer, you will need a different drive. If you don’t already have it, be sure to download Adobe Acrobat PDF Reader. Here’s how:

  1. If you have other versions of the player, be sure to close them. Also close any browsers that might open PDF files.
  2. Go to the official Adobe Acrobat Reader page and click “Install Now”.
  3. Save the installer to your Windows computer, then click the “.exe” file to start the installation.
  4. After a few moments, when the installation is complete, click “Finish”.

The latest version of Adobe Acrobat Reader on your local Windows computer will allow you to print remotely on a Mac device.

Additional FAQs

How do I fix an unsupported printer format error?

One of the reasons why so many users like Splashtop is that it doesn’t require complicated setup and is easy to access. Unfortunately, every once in a while, even the best remote desktop software has issues.

One issue that you might encounter with the Splashtop Remote Print feature is the “Printer Format Not Supported” error. Basically, this message will appear whenever you try to access a Mac computer remotely from a local Windows computer and vice versa.

This means that additional software is required and you will need to download and install an XPS reader or Adobe Acrobat Reader on your computer.

How do I turn off the remote printing function?

The owner of the Splashtop plan that supports remote printing can disable this feature if they wish. For example, teachers may not want their students to have free rein when it comes to remote printing. Here’s how the feature can be turned off:

1. The owner of the Splashtop account must log into with their credentials.

2. Then go to “Management” followed by “Settings”.

3. From there, they can turn off remote printing, copy paste, file transfer, and more.

Easy remote printing with Splashtop

We are gradually moving away from paper in a business and educational setting, but there are still times when printing a document is absolutely necessary. Splashtop has incorporated this great feature for added convenience for users when working or studying from home.

It’s not just about saving time by not having to arrange for a contract to be sent via courier either. You might even prefer remote printing with Splashtop at home.

You don’t need to email a document from one computer to another or use cloud storage. A few clicks with the Splashtop, and your document is printed and ready.

Do you need remote access to a work or school computer? Let us know in the comments section below.

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