Computer not detecting iPhone? Try These Fixes
Transferring and syncing files between your computer and iPhone is easy as long as the computer detects your phone. But, when it no longer does, you can find yourself in a sticky situation.
However, it’s not the end of the world as you can still fix it. The underlying causes can be many, but we have compiled a list of solutions that are sure to help.
Potential Causes of Computer Not Detecting iPhone
This problem can come from different causes. We have listed some of the most common with their solutions in the later sections of this article.
- Faults in USB cable and ports
- Don’t trust your computer
- Internal problems in the iPhone
- Old version of iOS
- Obsolete computer system
- Incompatible iTunes app
- Support for non-functional Apple mobile devices
- Apple mobile device service not working
- Overdue device driver updates
How to Fix Computer Not Detecting iPhone?
Your computer may not detect the iPhone in case you have a damaged or detached USB cable. So check the condition of the cable. Also, your iPhone must be unlocked while connecting it to your computer.
Next, take a quick look at the USB ports, as damaged USB ports aren’t useful either. If necessary, clean the USB sockets as accumulated dirt and debris can interfere with the connection.
More importantly, when pairing computer and iPhone, your iPhone prompts you to opt in to Trust Where don’t trust the computer. Selection Trust can help your computer detect the iPhone.
Fixes to apply on your iPhone
If the problem lies with the iPhone and its settings, you can change them for the better. To make your computer detect iPhone, here are some of the fixes you can try on your iPhone.
Restart your iPhone
Sometimes internal iPhone issues can prevent your computer from detecting the phone. Restarting the phone can fix minor issues like sluggishness, app errors, etc. Likewise, it prevents background apps and cache from dragging down your phone’s performance.
- Press and hold the side or volume button on the iPhone.
- Drag the power off slider to turn off the phone.
- Wait about 30 seconds.
- Finally, long press the side button to turn the phone back on.
Update iOS Version
You need to keep track of your iPhone updates. Or, the outdated version of iOS may also hinder the connection between your computer and your iPhone.
So, update your iPhone from time to time to avoid such issues.
- Launch Settings.
- Faucet General.
- Then press Software update.
- Now select Download and install.
Fixes to apply on your computer
If the solutions for your iPhone didn’t help, move on to your computer. You can start by updating your computer and moving on to the other solutions listed.
Update your computer’s operating system
From fixing bugs to improving overall performance, updates are great for your computer. Thus, a simple update can facilitate communication between your computer and your iPhone. And ultimately help your computer detect your iPhone.
- On the Apple menu, click System Preferences.
- Select Software Update.
- Then select Update now
- Press Windows key + I to launch Settings.
- Select Update and security.
- In the right pane, choose Windows Update.
- In the right pane, select Check for updates.
- After that, Windows will download and install if an update is due. All you have to do is restart your computer.
Get the latest updates on iTunes
Apple suggests you update iTunes on your computer if it has trouble detecting your iPhone. You can update iTunes, only up to 12.8, on Mac and Windows in the following way.
- Go to Apple Mac Store.
- Click it Updates tongue.
- Then click on the Update next to iTunes.
- Launch iTunes.
- Select the To help tab for Windows.
- Then select Check for updates.
- A pop-up window will appear if an update is due.
- Now download and install the latest updates from iTunes.
Check if the Apple Mobile Device Support app is installed
Support for Apple mobile devices facilitates communication between computer and iOS devices. If you don’t have it on your computer, that could be the reason why it’s not detecting your iPhone.
However, if you’re not sure if your computer has support for Apple mobile devices, here’s how.
- Hurry Windows+R keys.
- In the Run command window, enter
appwiz.cpland select OK.
- If you spot support for Apple mobile devices in programs and features, rest easy. If not, reinstalling iTunes might be a workaround.
Make sure that Apple mobile device support services are working
Apple Mobile Device Service is responsible for helping your computer detect and sync with iPhone. Sometimes this service may stop. So, check if this service is running. Here’s how to do it on Windows.
- Start the Run With command window Windows+R keys.
- Walk in
services.msc. Then click OK.
- Search and open Apple Mobile Device Service.
- Check if the startup type is set to Automatique. Also, make sure the service status is set to Functioning.
You might be wondering how reinstalling iTunes could help your computer detect iPhone. But, it turns out that the version of iTunes on your computer and the iPhone can often be incompatible. It can also disrupt the connection and prevent your computer from detecting your iPhone.
Reinstalling iTunes is a known remedy for this. Also, if you couldn’t find support for Apple mobile devices in the control panel earlier, this step might also enable it on your computer. However, back up your iTunes library before proceeding with the reinstallation process.
- In the Finder, select Apps.
- Select the Utilities Folder.
- Then double click on the terminal application to open it.
- Then type
cd /Applications/and press Enter to access the Applications directory.
sudo rm -rf iTunes.app/and press Walk in to completely uninstall iTunes.
- If you are prompted for the administrator password, enter your password and confirm.
To reinstall iTunes, go to the App Store and follow these steps:
- Select your version of macOS and download iTunes.
- Open the installation drive labeled
- Run the installation package.
- Hit Continue.
- Keep clicking Continue until the license agreement is displayed. Accept it and move on.
- For the destination volume, choose your Mac OS startup drive.
- Finally, click Install and knock close.
- Press Windows + R keys to launch the Run window.
- Type control and click OK to access the Control Panel.
- Scroll down and choose Programs and Features.
- Find iTunes in the list and right-click on it.
- Then select Uninstall.
- For a more thorough cleanup, uninstall iTunes-related programs (e.g. Bonjour, Apple Software Update, etc.) in the same way.
To install iTunes on your Windows, follow these steps:
- Go to the Microsoft Store.
- Click it Go to the Store app.
- Select Open Microsoft Store in the pop-up window.
- Now select Install.
- Once the installation package is downloaded, run it.
- To continue the installation, press Next.
- In the Installation Options window, adjust the options to your liking.
- Select Install and then click Finish.
- Accept the license agreement by selecting Accept. And you are done.
Update Apple Mobile Device USB Driver
Outdated USB drivers can also interfere with pairing your computer and iPhone. In this particular situation, pay your attention to Apple Mobile Device USB Driver Update.
The driver update steps are given below. This step is only applicable on Windows.
- Hit Windows+R keys to open the Run window.
- Walk in control and click OK.
- In Control Panel, select Device Manager.
- Locate and expand Universal serial bus controllers.
- Search and select Apple Mobile Device USB Composite Device.
- Right click on it and select Update driver.